Feedback is an essential part of how Workaway works. We take negative feedback very seriously and it is a way we can oversee if the Workaway philosophy is being abused in any way.
If a 1 star rating is left by either a workawayer or a host, we will publish the star rating and keep the comments for our records. We do this to avoid “revenge” feedbacks and then having a situation which is often subjective and personal to each individual case.
Workawayers can contact each other directly to privately discuss workaway experiences (Both positive and negative)
If a host or workawayer receives more than 2 independent negative 1 star ratings we remove them from the site.