Our Workaway team are constantly working away (pun intended) to increase host reply rates. 99.7% of Workawayers who send 5 or more messages to hosts in the first 30 days of membership receive responses.
Every day hundreds of exchanges are arranged by our active community of Workawayers and hosts. We are confident that if Workawayers create a good profile and write messages that show genuine interest, they will receive positive responses from hosts. With our Host Response Guarantee, we hope to personally support Workawayers in contacting hosts, thus ensuring that you are able to have lots of positive interactions with other members and secure a great exchange with hosts.
We're committed to ensuring you hear back from the hosts you contact. We're so confident that if you message at least 10 hosts in your first 30 days and fail to get a reply we'll refund your membership.
Simply get in touch with our support team within 60 days of joining if you've had no replies. Remember, if you've messaged hosts towards the end of your first 30 days, please give them 30 days to respond before reaching out.
Meet these criteria? We'll refund you via your original payment method.
Please remember
If you're in a hurry to find a host, try reaching out to those on the “last minute” list.
Every month, our dedicated team manually reviews over 8,000 host applications and updates. On average only about one third of all applications are approved! We're also unique in our sector for providing ID verification to ensure overall site safety.
We personally review and provide tailored feedback on every Workawayer profile, helping you to refine it before you start reaching out to hosts. We believe it's essential that your profile truly reflects your best self in order to make the most out of your experience.
of Workwayers who send more than 5 requests in the first 30 days of membership receive responses from hosts.
means you get a great chance of finding and connecting with your ideal host successfully in more than 170 countries.
