Come help and support refugees in Serbia



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 Min stay requested: at least 1 month

  • Description


    We are a registered NGO set up in early 2017 to provide a unified response to the so-called European Refugee Crisis. We work alongside a number of partners such as Help Refugees, Oxfam, and Doctors Without Borders (Médecins Sans Frontières (MSF) to provide essential services and support to refugees and migrants living in Bosnia and Herzegovina, France and Serbia. Our aim is to provide care and support for refugees and other displaced people by engaging volunteers to step in where governments and large organizations do not.

    Due to the borders being closed after the Paris Agreement in 2015, many refugees and migrants became trapped in Serbia, unable to progress their journey into other parts of Europe. The government have opened transit camps in and around Belgrade to provide support for those affected. There are around 9,000 refugees and migrants in Serbia at the moment. In Belgrade specifically, there are approximately 1000 women/children/families living in a camp inside the city and 300 men living in a camp outside of the city. Many more people are in camps or squats around the country and in the centre of Belgrade there is a growing number of people living outside of formal accommodation.

  • Type of help

    Type of help

    General Maintenance
    Cooking / shopping
    Charity work
    Language practice
    Art project
    Help with Computers / internet

  • UN sustainablity goals this host is trying to achieve

    UN sustainablity goals this host is trying to achieve

    UN goals
    No poverty
    Zero hunger
    Good health and well-being
    Quality education
    Gender equality
    Clean water and sanitation
    Affordable and clean energy
    Decent work and economic growth
    Industries, innovation and infrastructure
    Reduce inequality
    Sustainable cities and communities
    Responsible consumption and production
    Climate action
    Life below water
    Life on land
    Peace, justice and strong institutions
    Partnerships for the goals
  • Cultural exchange and learning opportunities

    Cultural exchange and learning opportunities

    Volunteering with us allows you the opportunity to learn about the culture of both the beneficiaries we work with and Serbia itself. You will learn about the issues affecting refugees in the Balkans and how grassroots organisations are run; seeing first hand how quickly the humanitarian crisis can change and how flexible NGOs like ours need to be. You will also be living and working in a new country, with people from all over the world, so there is plenty of opportunity to learn about other cultures.

    Not only is this a chance to develop and share your skills but you can also really see the difference that your work makes to the lives of the people you are helping. Based on the feedback we get, volunteering with us can be a unique experience. You’ll quickly be part of the team as everybody involved cares deeply about the work we do and everybody is working towards the same goal.

    There are also occasionally opportunities for those staying longer, to apply for Coordinator roles within the team, when they become available, which can be a great chance to develop your skills (usually a minimum commitment of 3 months is required for Coordinator roles).

    You’ll be provided with various documents and briefings to ensure our level of professionalism can be upheld, even if you haven’t had any previous experience working with vulnerable populations.

  • Help


    ***MEDIA AND COMMUNICATIONS COORDINATOR NEEDED: We are recruiting for a Media and Communications Coordinator from March 2020- the role requires a minimum commitment of 6 months.Accommodation is provided for free, experience working within similar fields/roles is desirable. Please message us for more information***

    ***FUNDRAISING COORDINATOR NEEDED: We are recruiting for a Fundraising Coordinator from January 2020 - the role requires a minimum commitment of 3 months. Accommodation is provided for free, experience working within similar fields/roles is desirable. Please message us for more information***

    We are a responsive and small NGO and our projects may change as circumstances do. We therefore ask for open minded and dedicated volunteers who understand that the projects may not stay the same for the duration of their stay and are willing to be flexible and adapt to the changing needs of the beneficiaries.
    Spending your time helping others is rewarding, and doing it alongside volunteers who share the values of solidarity and caring for people in need, adds to the experience. We often work long hours, the work can be difficult, and it is not glamorous, but at the end of the day there is an incredible feeling of accomplishment.

    We currently have one projects running in and around Subotica:
    -We support people in the region sleeping rough with shower and laundry services, clean drinking water, food items and essential non-food items such as blankets or clothing items. We provide support to approximately 100-200 people on the move.

    Desirable skills:
    -Van Drivers (manual), to drive to and from our projects)
    -People who have experience providing water, sanitation and hygiene support
    -Urdu/Farsi/Arabic/Pashto speakers or people with knowledge of Afhgan, Pakistan culture who can act as
    cultural/language translators

    However, if you don’t have any of these skills but are enthusiastic, hard working and a team player, we would still love to hear from you!
    While we try to incorporate everybody’s strengths and establish dedicated roles for the work that needs to be done, spontaneous projects will at times require us to employ a more “all hands on deck” approach so welcome volunteers who are able to be flexible in their roles.

    If you have any other experience that you think might be relevant, please let us know!

    If you are interested in joining us or would like more information, please get in touch! In your first message please tell us a bit about your background and experiences and why you would like to volunteer with us. We look forward to hearing from you!


  • Languages spoken

    English: Fluent

  • Accommodation


    Most of our volunteers will spend their stay in Volunteer House. It is a hostel style accommodation with up to 5 people divided over 2 bedrooms. It has everything you need: a small kitchen, a washing machine, and a bedroom. There are supermarkets, kiosks, pharmacies, bars, coffee shops, bakeries as well as other stores within walking distance of where we live. The accommodation is basic and functional. We are not wheelchair accessible. There is a social atmosphere and we all are responsible for cleaning and maintaining the house.

    We ask for 600RSD (approx €5) per night to stay in our accommodations. All revenue from this goes straight back into covering rent and funding the work we do.

    You will need to provide your own breakfast and lunch every day and evening meal one day a week as well as any other spending money you require.

  • What else ...

    What else ...

    Living and working so closely together creates somewhat of a family atmosphere and we usually share our evening meal together which we take in turn to cook in pairs. This allows us to talk about the day’s work, explore thoughts and feelings about how things are going and therefore steadily improve our working atmosphere as well as our relationships with each other.

    The cost of living (particularly food) is relatively low in the Balkans so it doesn't take much to live comfortably here. There are supermarkets, bakeries, kiosks and some restaurants within walking distance of where we live.
    We have two friendly dogs who spend their time at the office and the volunteer house, they are part of the family here in Belgrade.

    In your time off there are plenty of interesting cultural and natural places to visit around the city. Museums, cafes, restaurants, bars and shops are only a short bus ride away. Subotica is a really beautiful and interesting city with many places to visit. Located near the Hungarian border it’s easy to visit nearby cities on your time off and also explore a bit more of Serbia.

  • A little more information

    A little more information

    • Internet access

    • Limited internet access

      Limited internet access

    • We have pets

    • We are smokers

    • Can host families

  • How many Workawayers can stay?

    How many Workawayers can stay?

    More than two

  • ...

    Hours expected

    5 hours per day, 5 days a week

  • ...

    This host charges a fee

    read more
    5 EUROS per day to help with food/accommodation costs
At the Community Center
Preparing homemade lemonade for cinema in Camp :-)

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Host ref number: 547519899397