Profile information
Host rating
100 %
Last replied
28 Apr 2025
Reply rate
80.5 %
Usually responds within 4 days
Feedback
4
Email verified
Badges (2)
Details
Description
We are a Hostel focused on offering the most warm and chill experience for anyone who wishes to meet new people while discovering the beautiful and magic nature of Puerto Escondido. We opened our doors back in 2015 and have been welcoming Humans from all walks of life ever since. Our human-based approach to hospitality makes our space a home away from home where people can connect with themselves and other interesting travelers and locals, by sharing quality moments together.
We have a local Property Leader, 1 local receptionist, and local cleaning and maintenance staff employed and they will be always able to answer every question you have.
Types of help and learning opportunities
Creating/ Cooking family meals
Help around the house
Hospitality/Tourism
Cultural exchange and learning opportunities
As a Guest Leader, you are in charge of making our guests have a great time at the hostel. You are a curious person who is confident with other humans, or has the desire to improve this skill. You are aware that helping at the hostel requires being reliable with your time and generous with your energy. Your fellow residents will become your good friends, and together you will explore new ideas, learn new skills and make friends for life. Every day is an opportunity for you to make new connections and discover new perspectives. As well as looking after guests, the hostel will be your canvas for 5 weeks. Perhaps you will realize a talent you are already aware of, or perhaps you will discover a talent you didn't know existed. Striving to be a better person than you were yesterday is essential.
To apply:
1. Answer the following questions in your introductory message
1. From which date would you be available to start the program?
2. How do you take care of yourself?
3. Working in a team can be frustrating. Do you agree? Why?
4. Do you consider yourself as someone who takes initiative? Tell us about a time you proved that.
5. What do you think makes the difference between a ”regular” place and an “unforgettable” one for a guest? What would you do to make it unforgettable?
6. What would you do if a guest asked you for local recommendations, but you still don’t know the city well? How would you make sure they still have a great experience?
7. Imagine a guest arrives upset because their room isn’t ready yet. You don’t have direct control over the cleaning staff. What would you do in that moment?
8. What value do you think you can bring to our space that another volunteer might not be able to?
9.How do you handle having to stay positive and friendly for hours, even when you’re having a bad day?
10. What does being “a good host” truly mean to you, beyond smiling and giving information?
2. Record a 1 minute video that explains why you are looking for this experience and how you can contribute with your unique personality. To upload it: if you have a Google email account, post in on Google Drive and paste the link to your video once you're done answering the questions above :)
Help
Welcome guests at Reception and keep our Reservations system up to date. You will complete 4 5-hour shifts at reception per week.
Host one activity per week for guests to enjoy. We love it when you create your own activity too!
Outside shift hours, we want you to bring your ideas to the hostel. Is there something that you can try out that you have always been curious about? Have you noticed something that could be improved?
Attending a weekly team meeting and contributing to one hostel workshop this week. These offer a great insight into hostel operation, and will also enable you to see how you can contribute to our project, and also give you more self-knowledge.
When not helping, bringing your energy to the hostel. Making sure our guests are having the best experience, and communicating this information with the rest of the team.
If you have studied or worked in the past, this experience will be a great way to add to your skills and learn a new way of working and being.
That being said, we do not require you to have studied in university or to have previous experience in a hostel environment. Instead, we simply ask that you come with the right attitude:
You want to learn and develop yourself as a human being
You are open-minded
You are a team-player
You are keen to contribute your ideas
Languages spoken
English: Fluent
Spanish: Fluent
Accommodation
Free Access to all hostel facilities (kitchens, tv room, bar)
Free Use of our co-work space (and speedy WiFi)
No dress code
Your birthday = a day off!
Free accommodation during your stay in a Resident-only dorm
Free breakfast 5 days a week
Pet-friendly environment
Living the Tranquilo lifestyle and making friends along the way
Helping in an English & Spanish-speaking environment
Staff discounts
What else ...
The most beautiful sunsets you'll ever see, all the beaches are different and being close to nature is something that will nourish your soul.
A little more information
Internet access
Limited internet access
We have pets
We are smokers
Can host families
How many Workawayers can stay?
More than two
Feedback (2)
He is quiet at first, but once he gains confidence he is the funniest person in the world.
Thank you Solomon!
She was always attentive to the tasks at the front desk and was a quick learner.
She is an excellent host and adapted perfectly to the hostel and brought it to life with her attitude and good vibes (:
Photos
Feedback
These are extra optional ratings when members leave feedback. The average rating left for each option is displayed.
Accuracy of profile:
(5.0)
Cultural exchange:
(5.0)
Communication:
(5.0)
He is quiet at first, but once he gains confidence he is the funniest person in the world.
Thank you Solomon!
She was always attentive to the tasks at the front desk and was a quick learner.
She is an excellent host and adapted perfectly to the hostel and brought it to life with her attitude and good vibes (:
