Profile information
Host rating
100 %
Last replied
12 Dec 2025
Reply rate
85.7 %
Usually responds within 5 days
Feedback
10
ID verified
Email verified
Country info
Badges (4)
Details
Description
Hi! We are a small team bringing new life to a peaceful guesthouse and hostel in Tulum, focused on rest, well-being, and authentic hospitality.
We want this to be a safe place for everyone. We work hard to build something that will be loved and to do so, we need help. Mostly to take housekeeping and cleaning, and some activities at reception. Minimum stay of a month, the longer you are willing to stay the better.
Types of help and learning opportunities
Charity Work
Language practice
Help around the house
Hospitality/Tourism
Cultural exchange and learning opportunities
In your free time, you can explore nature, enjoy the beach, or simply disconnect from the noise and breathe.
Help
We’re looking for responsible, respectful, and cheerful people who enjoy collaborating in a relaxed environment. Main tasks include housekeeping, cleaning and a few front desk tasks, and/or supporting wellness-related activities (depending on your skills and interests).
We love welcoming volunteers with a positive attitude, clear communication, and a sense of community. The atmosphere here is calm and friendly — we’re not a party hostel, but rather a place where people come to rest, work peacefully, or reconnect with what’s essential.
Requirements:
-5 hours of help per day, 5 days a week.
-Minimum stay of 4 weeks.
-Proactive and responsible attitude.
-Intermediate to advanced English. Basic Spanish preferred.
-Previous experience in hospitality and/or housekeeping is a plus.
-Ideal if you’re interested in: well-being, hospitality, conscious living, multicultural exchange, nature, yoga, or art.
Be aware, as a volunteer, you will represent our hostel. Please contact us only if you think that you can be friendly with guests but also professional and respect boundaries.
The hostel is a vegetarian place, no cooking meat nor fish.
The quiet time starts at 11pm and guests and volunteers need to be either inside their room or outside. No one is allowed in the common area during this time.
Languages
Languages spoken
English: Fluent
Spanish: FluentThis host offers a language exchange
This host has indicated that they are interested in sharing their own language or learning a new language.
You can contact them directly for more information.
Accommodation
We offer accommodation, free use of the kitchen and daily breakfast, discounts on bicycle rentals, and excellent Wi-Fi.
What else ...
This place is located downtown, not at the beach side, so you will be able to enjoy the town, many places to eat, enjoy and explore. Beach is only 15 mins away in bicycle ;)
A little more information
Internet access
Limited internet access
We have pets
We are smokers
Can host families
Can host digital nomads
You’ll find reliable wifi — a valuable advantage in Tulum for those who work or study remotely!
How many Workawayers can stay?
More than two
My animals / pets
Chat with Workawayers who've visited this host
Feedback (5)
In addition to work, we also did things together in our free time or organized cooking evenings with the team wich was always fun.
Working at reception was chill most of the times and it was nice to chat with the guests and hear their… read more
She did good both on the reception and the housekeeping shifts. I am glad she stayed with us and wish her the best for her next travels.
Photos
Chat with Workawayers who've visited this host
Feedback
These are extra optional ratings when members leave feedback. The average rating left for each option is displayed.
Accuracy of profile:
(5.0)
Cultural exchange:
(5.0)
Communication:
(5.0)
In addition to work, we also did things together in our free time or organized cooking evenings with the team wich was always fun.
Working at reception was chill most of the times and it was nice to chat with the guests and hear their… read more
She did good both on the reception and the housekeeping shifts. I am glad she stayed with us and wish her the best for her next travels.
The work varied depending on the shift but typically included general upkeep, changing beds, cleaning showers and toilets, check-ins/outs, taking payments and providing guests with information & recommendations. This amounted to 24hrs of work per week in exchange for accommodation and a… read more
Declan was actively involved in hostel life, even outside of his shifts. I noticed him… read more
All the other volunteers were sweet and helpful, I was worried about my terrible spanish but Marc helped me… read more
She did a great job at the reception and during the cleaning shift.
It was very nice to have her around!
