Favourited 164 times
►►►►►►►► UPDATE: due to COVID, we're doing things a little differently. MUST speak English and Spanish at an intermediate level and be able to organize yourself with our instructions -- we need you to speak enough Spanish that we can send you to go shopping, attend the reception, or investigate bus schedules, with a good enough Spanish level. Due to being short-staffed, we need someone who is communicative, can stick to a schedule and instructions, but also is creative enough in certain areas (plants, cleaning, maintenance, providing feedback). We're not able to spend a lot of time checking up on the volunteer so we need independent volunteers who are flexible, will listen to our needs, and know when to ask for additional instructions, or check in to make sure they're on the right track (not go and do their own thing, but not constantly asking for directions) :)
►Looking for help with plant maintenance, watering at the basic level, but also knowledge of how to move around plants, take care of irrigation, or able to work independently on this type of project. Experience wanted.
►We also need some help with small cleaning tasks (but not the main daily cleaning). Let us know also if you have a lot of professional experience in carpentry, maintenance, or painting (not murals, but renovation skills). A lot of experience in this case is if this was your job for at least a few years, or the equivalent.
►If you speak English and Spanish, want to be in Mexico City for at least 2 months, and have experience working with a booking system like BananaDesk or CloudBeds, this could be the place for you! (Reception, events, helping during social events, doing research in the city).
►Lastly, if you have Digital Marketing experience or can help work on the website, this would be awesome.
We are a cosy hostel on the Penthouse (4th Floor, no elevator, but with an awesome rooftop) of a historic building, placed in the historic centre of Mexico City - everything is near. You will have quick access to all kinds of public transportation and can get almost to all the hot spots walking.
We opened as a group of 3 best friends, accommodating about fifteen guests and we have expanded to the rest of the Penthouse, accommodating about forty guests. Thanks to all of our staff's hard work, we are lucky to consistently be one of the best rated hostels in the city. We have about ten staff members, receptionists, cleaning staff, security staff. We value everyone's individual journey and love to have day-to-day contact with guests, reception staff, volunteers, cleaning staff, security staff, and the neighboring businesses.
We have worked with volunteers for a few years and always try to work with them to make the experience the best possible. We have 2 kitchens, 1 for all, and 1 only for vegetarians! We own two awesome, lovely, cute, cat step-siblings, Luke and Kylo (we're still heartbroken over Leia's passing, and can't find the heart to take her photo down). Most of our staff speaks English and Spanish, though we communicate with our cleaning and security staff, and providers in Spanish. We're moving to be more eco-friendly within the city and supporting our local economy as much as possible. We are excited to meet you and see how we can work together :)
Help with Eco Projects
DIY and building projects
Creating/ Cooking family meals
Help around the house
Our hostel is located in a local street within the touristy area of the Historic Center. If you're looking to get a real feel for the city but still like some types of comfort and chill, our hostel is perfect. Our whole staff is either from Mexico City, Mexico, or has lived in Mexico for a while. We speak English and Spanish (some of us French and other mixes of languages) and if you are looking to improve your Spanish, we will help you :) We are located 1 block away from Balderas which is full of tasty, real, street food, and 2 blocks away from Independencia, which is also full of restaurants, cafes, and .... more street food. We are within walking distance of so many hotspots, located right in front of the police museum, and have a 24-7 guard for the building. We are used to helping guests plan their days on a budget and help them navigate the chaos of this city and would love to help you feel like this place is your home. We each have our own set of unique tips in the city, and we're diverse enough to have some useful recommendations for everyone. As mentioned, we have 2 cute cats - they will snuggle with you if you are a cat person, but not get too close if they sense mutual respect from a distance with you. We are working on our eco and homegrown garden, which you can grab tomatoes from right now, as well as citronella and rosemary. Our rooftop is one of the best places to chill, there's even a little corner for when you're not feeling social. We're excited to include you in our team and learn together, from different backgrounds and experiences.
A volunteer will generally help 5 days a week, for 5 hours on average. We try to keep it at least a little varied and work with you to understand what are the things you like to do and are good at. While you may not have experience in an assigned task, we'll work with you so you feel supported. We need folks who are friendly with guests as they arrive for the first time in the city, be empathetic, and generally excited to be in Mexico City. We need someone who has at least conversational English and Spanish; we'd love someone who can teach yoga, meditation, or any type of accessible fitness class; we'd love someone who has experience working with building out a homegrown garden (knows which plants need sun/how to build structures), as well as carpentry skills; we'd love someone who is able to hype guests up for activities/know how to lead activities. If you have a special skill that you enjoy working on, let us know!
► If you are here for less than a month, we will probably focus on these tasks throughout the week, according to our needs and your interests:
- 🌤 morning shifts: checking the facilities (making sure the boilers are on, the lights are turned off, the hostel looks clean and safe); preparing the day for the guests.
- afternoon maintenance shifts: painting doors or a mural; gardening (weeding plants, watering plants, planting new plants, moving soil, helping pick out which plants can work best in the environment); carpentry project (building structure for the 🌶 organic garden/green house or ♻ compost area, putting up a roof on a terrace); revamping some old walls (right now we are working on an aquarelle effect wall for the humidity); helping the cleaning staff clean tough spots to reach (i.e. above the lockers, doors, some parts of the windows); applying products to clean old, hard to get out stains
- afternoon activities based on skills: teaching yoga, meditation, fitness, Spanish; accompanying staff on a walking tour of the neighborhood
- evening activities: ♫ AV support during the bar nights (setting up the music and subwoofer, helping select music for the night); teaching a salsa class; hosting karaoke
- day trips: supporting staff on an outing e.g. if it's the right season, the Floating Gardens (having fun, but helping pick up glasses, guide the guests to the best food spot, make sure everyone feels comfortable, speaking with guests and practicing English/Spanish/other languages) or visits to Tepoztlan (a magical town outside of the city)
► If you are here for more than a month, we will probably replace your tasks with some of these in the week:
- reception shifts: one or two shifts, depending on what we need (speaking with guests so they feel at home; helping guests find restaurants; showing guests their beds, around the hostal, and where they can keep their food or cook; using a software system to keep track of guests in the hostel and 💰 charging them; bringing up and down the laundry; answer the phone with incoming requests).
- building out a tour
- helping the owners think about new ways to engage volunteers and how to improve the hostel/decoration
You will stay in a room with another volunteer or by yourself, in a place more private than the general guest dorms, on the same floor, and using the same facilities (though we have a hidden toilet just for staff!). The room has bunk beds and fits 2 people total. Let us know if you're allergic to cats, so we can do a deep cleaning and keep the cats away from your room! It's quiet at night, so you can really get a good night's sleep. We have breakfast that's part of the exchange, and access to a massive kitchen and an exclusively vegetarian kitchen, often with some ingredients to cook. We're working on providing meals to each person on shift.
On your time off, enjoy what this massive city has to offer. We can help you figure out what to do! We are located right next to the metro, metrobus, bus, and can also walk to lots of place. We love this hostel and have had great experiences with our volunteers so far :) We're pretty chill folks, but are very committed to giving our guests the best experience. For us, it's important to think socially and globally about our eco footprint and how was can be an eco-friendly hostel in the middle of Mexico City (do our part and more to help local economy and environment). We work on mutual respect and learning from the work and the people we work with. We try very hard so that everyone on our team (including cleaning and security staff) feels they can have open communication with the rest of the staff and managers, so please keep the communication open if there's something you don't like!
Limited internet access
We have pets
We are smokers
Can host families
We have spaces where you can get amazing WiFi, different spaces are better on different days, depending on the flow of guests.
We have to discuss before-hand to see what type of pet you have, as we already have little creatures and want to make sure all feel safe and comfortable.
Maximum 4-5 hours a day, 5 days a week
These are extra optional ratings when members leave feedback. The average rating left for each option is displayed.
Accuracy of profile: