We are a Serbian NGO working with the refugees in Šid, next to the Croatian border. There are around 100/150 people in an informal settlement and our aim is to provide them with breakfast and dinner in a daily basis, showers and clean clothes four times a week. Also we have a warehouse to provide clothes that people need.
We are working outside of the state controlled camps, which means that we have no support from the government, all our resources come from individual donations. Even though the main work are the distributions, there are quite a few essential tasks running in the background like going to the market every morning, wash the clothes, wash the dirty pots and pans, provide the ingredients and pots for the volunteers, general maintenance at home, basic plumbing works, ... Also, if you are good at repairing, building, plumbing stuff you are more than welcome to come!
Cooking / shopping
Help in the house
You will learn the true story about what the refugees, mostly coming from Afghanistan and Pakistan have to go through to get to Europe. How many countries they have to cross in all the imaginable ways, how many times they have beaten up, robbed... for no reason. This is something the media is not talking about, the EU doesn't care and that's why NGOs like ours are here.
We have a weekly schedule with the different tasks we perform. We do shifts, which means that at the end of the week you will have gone to the breakfast and dinner distribution, bought in the market, done the showers and clothes exchanges, cleaned the kitchen tools and many other tasks depending on the season you come with us.
Ideally, we prefer people with experience in working with refugees and in a border area, since the situation can be tricky sometimes. If not, don't worry, we have a welcome pack where there's all the info necessary to have a picture of the situation and the day you get here there will be a brief introduction as well.
But keep in mind that we are working independently from the other camps and we are located between Serbia and Croatia so, sometimes, the situation can be complicated. The worst days, the pressure we have to cope with is quite high, because of the authorities and other problems arised by the refugees.
English, Spanish, French, German and some Serbian
We have a big house where the volunteers sleep. There are five bedrooms, two bathrooms, one kitchen, two big living rooms and a garden. We always try to be a maximum of 15 people so there's a certain harmony at home. All together we keep the house clean and everyday there's one or two people who cook for the rest.
As a group, we work every day, but it's absolutely fine to take a day off or even a few days and travel around the area. There's a really good vibe at home, which gives this plus of energy to work on a daily basis.
More than two
Around 4h a day, depending on the daily schedule, max 25 hours, 2 days off a week