Profile information
Host rating
100 %
Last replied
18 Mar 2025
Reply rate
92.3 %
Usually responds within 2 days
Feedback
36
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Badges (2)
Details
Description
We are a 206 ha agro-eco resort, located on the north western tip of Lake Toba, the largest crater lake in the world, in the province of North Sumatra, Indonesia. Situated 1500m above sea level with tropical highland climate, we are a perfect choice for those looking to enjoy the beauty of nature and local Batak culture immersion, away from the hustle and bustle of hectic life.
We have guests from all over the world providing interesting cultural exchange experiences. In addition to expecting typical creature comfort of a resort accommodation, our guests look forward to acquiring unforgettable nature, cultural and physical experiences during their stay with us.
We are gradually turning one of the accommodation zone at the resort into a wellness retreat. With help from like-minded volunteers, we are experimenting with various aspects to nail the perfect wellness offerings for health conscious as well as environmentally conscious guests.
As we plan to incorporate more sustainability message in our activity offerings, we need nature lovers who can help to lead trek and farm activities as well as upgrade our local team skills and knowledge about environment and sustainability.
We also need someone with content creators with copywriting/ photography/ videography skills to help renew our portfolio to better represent our offerings to our target markets.
With this volunteer program, we hope to raise the exposure and service delivery aspects of our local staff by having regular pool of international volunteers to improve their awareness of international service standards.
Types of help and learning opportunities
Language practice
Help with Eco Projects
Teaching
DIY and building projects
Hospitality/Tourism
Help with Computers/ Internet
Cultural exchange and learning opportunities
For international volunteers, particularly those of you who are passionate about nature, culture and life in general, you can look forward to exciting life experiences mingling with our international visitors as well as local staff and villagers.
You will be mesmerized by the beauty of surroundings, the warmth of our people. At the same time, you may be exasperated and/ or amused by the perceived lack of efficiencies and productivities due to more laid back attitude and slower pace of life here.
Help
Due to our location n access constraints, only volunteers who can commit for 1 month or more will be considered. Those who can stay for longer period (we are open to offering small local rate allowance for long stayers) will be given priority.
In terms of skills, we are looking at certified yoga teacher volunteer to offer lessons (for guests and staff). If you have experience as massage therapist, we are open to offer a local rate if you are offering massage services.
As part of guest experience at our mountain resort which are pretty isolated, those with leadership, organisation skills and nature tour guiding experience can help with the management, coordination, staff training and conducting activities for our guests.
Content creators who can help to analyse our website and social media content and renew our look and feel are also welcomed.
Those who are passionate to help us start local community engagement activities (preferably with NGO experience and must be able to work and explore independently) are also welcomed.
Languages
Languages spoken
English: Fluent
Indonesian: Fluent
Chinese (Mandarin): FluentThis host offers a language exchange
We need help to get our local staff be familiar with English or Mandarin language.
Accommodation
Staff hostel with separate male and female accommodation.
What else ...
Our location is quite remote (but we can arrange for you to get on our twice weekly staff transport from Medan City) and we do not have regular schedule of transport to the nearby towns/ places of interest.
Be prepared to stay secluded at the resort during your free time but we shall try our best to arrange time off of a stretch of a few days for you. During this time off, you may want to visit places like Berastagi, Kaban Jahe, jetty shore Tigaras. Nearby tourist attractions include Sipiso Piso Waterfall, Samosir Island, Berastagi town. There are also interesting local villages like fishing village in Tongging or agricultural based villages in Kaban Jahe. Volcano enthusiasts may catch active Sinabung or trek up dormant Mt Sibayak.
Mingle more with our staff and you can pick up essential Bahasa Indonesia and you have no problem navigating public transport linking various places of interests.
A little more information
Internet access
Limited internet access
We have pets
We are smokers
Can host families
Can host digital nomads
Our own network is not speedy enough but digital nomads can buy very affordable local SIM card with 4/5G data connection. Best service provider for our area is Telkomsel.
How many Workawayers can stay?
Two
Feedback (17)
We were sad to see him leave us earlier than he was supposed to so he… read more
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Feedback
These are extra optional ratings when members leave feedback. The average rating left for each option is displayed.
Accuracy of profile:
(5.0)
Cultural exchange:
(4.9)
Communication:
(4.9)
We were sad to see him leave us earlier than he was supposed to so he… read more
We thank her for her time with us and appreciate her kind words and assistance.
They provided valuable feedback on how we could improve our offering to guests.
Overall they have been ideal volunteers, full of initiatives and very helpful.
He introduced other wonderful volunteers to help us improve. We would have been able to pioneer a new lifestyle wellness concept with him and his team if COVID-19 had not struck.
Now that he is back in Australia with his family, I wish him all the best and he… read more
Despite language barrier, she managed to lead a team of people who speaks mainly Bahasa Indonesia. Her style… read more
It was a pleasure to have volunteered in your place. Already from the beginning until the end of my stay, everything was perfectly organized. The sponsor letter for the Visa, the transport to the beautiful place, a nice room, awesome staff who made me feel super welcome from day1, nice food (you even can prepare your own meals in the… read more
Volunteering in the Resort was a wonderful experience. Since the first contacts the communication was clear and welcoming. Starting from Medan and following their recommendation of where to stay, very soon I got the shuttle to the Resort.
The General Manager was always very supportive for anything you need and respect the… read more
Thank you for staying cooped up with us for 1 month and being patient with all our shortcomings.
Start from the beggining when we first conntacted Ms. Nelly it was an amazing experience! She was very patient and helpful answering all our questions regarding our workaway and even helped us… read more
