FAQ for: Workawayers | Hosts

Go to the "Sign up to be a host" link here. Fill in all the fields and upload a photo of yourselves or your place. We will take a look and verify it usually within 72 hours.


No, to register as a host is totally free. Though we do encourage hosts to make a donation to charity.

You should include as much information as possible. Make your listing as attractive and descriptive as you can to receive more enquires. Be clear about the help you need, the accommodation you can provide, the exchange that you are proposing and include advice about what Workawayers can do in their spare time. If you are looking for more than volunteer help you should ensure that you are meeting the minimum wage requirements of your country.

No, we provide a way so that they can contact you via the website. Your messages will be delivered to your registered email address as well as appearing in your Workaway inbox. After you have established contact you can choose if you would like to reveal your email address.

Remember Workaway is primarily about cultural exchange and learning. However we do allow hosts to offer paid positions so long as they are still offering accommodation.

Hosts running a business (or asking for help with a business activity) can ask for help, but should provide accommodation and pay at least the minimum wage in their country for all hours worked.

Of course you must comply with your country's labour laws.

Check our facebook page (we have over 340,000 likes)

Also go to the feedback link on the front page of the site and click the "Show more" link at the bottom. Here you can see thousands of feedbacks written by Workawayers and hosts who have used the site.

At Workaway we strive to provide our members with the right tools to make informed decisions regarding who they interact with online and in real life. While we do check every profile that is created, we don't routinely perform background checks, though we do reserve the right to. Host profiles must meet all of our requirements before we will put them online. Workaway is a tool to facilitate contact, we do not act as agents.

Go to the "Photos" tab within your profile after you login, then follow the online instructions. To avoid problems ensure that your images are larger than 600 pixels x 800 pixels and make sure the images are either JPG, GIF or PNG filetypes.

Try and upload photos of your place and area as well as yourself.

Go to the 'My account' tab within your profile and then to 'Pause / deactivate my account'. If you wish to turn your profile back on, simply choose 'Reactivate my account' from the same menu. If you are a host you also have the option to choose a date for your profile to be automatically reactivated.

By logging into your profile and going to the feedback tab on your "My account" page. Here you can search for the host or workawayer using username, name or email address. Once on the correct profile scroll to the bottom and leave your comments. We will verify feedback before it is put online.

Please note we will not publish insulting feedback, try to be constructive in anything you write.

Please check that emails are not going to your junk or spam and that info@workaway.info and addresses from @workaway.info and @workawaymail.info are set to safe addresses via your email client.

All messages sent to you should arrive in your Workaway inbox AND your email. If you still think there is a problem let us know and we can cross check the emails that are already in your inbox for you.

Once feedback has been left it is non editable. Please make sure that the feedback you leave is the feedback you want published! Please note: We do not publish insulting feedback.

If you are a host, first make sure you're logged in. Then go to Photos (tab on desktop, in your Profile Menus/Settings on mobile), choose 'My profile photos' then hover over the image you want and click on the pen icon - select "Make this my profile photo

If you are a Workawayer, you just have to go to the "Photo + Video" tab and click on the option to upload your profile photo.

If our system detects the same message being sent out repeatedly it will get marked as spam and you may be automatically put offline. Therefore, please make sure that you write personalised messages to anyone that you contact through the site.
If parts of the site seem to not be working, it's worth deactivating any browser extensions or add ons that you might be running because these can sometimes interfere. Try with another browser or device to see if you can isolate the problem.
Pausing your profile just puts it in hibernation, all the info (including feedback, messages, your personal host list ...etc) is retained and will be visible again publicly when you reactivate. The 'Pause' and 'Reactivate' options are available from your 'My account' menu, accessible from your picture at the top right of the screen when logged in on a desktop machine. Pausing your Workawayer profile does not change the end date of your membership.

Usually this issue is caused by your browser's settings.

We'd suggest trying a different browser to see if the icons are showing correctly.

If the problem persists:

- Make sure your browser's extensions are not blocking webfonts (noscript, ublock or adblockplus, etc.)

- You should also check your operating system's settings to ensure that webfonts are not being blocked.

This information is private, it’s not possible for a member to see who has favourited their profile. If you favourite another member’s profile they cannot see who has done this.

Badges are our way of rewarding members for certain achievements.

The ‘pioneer‘ badge is given to hosts who are the first to leave a feedback for a new Workawayer. There are also badges that show when a host has received a certain amount of 5 star feedback and for members that have verified their profile via Facebook.

The other badges available are for ‘photographers‘ who have won a prize in our photo competition and for members who have featured as ‘host of the month‘ on the Workaway blog.

You can see any badges that you currently have by viewing your profile as it appears online.