What is live chat and when is my personal Workaway advisor online?

Every Workawayer has a personal Workaway advisor who can be asked questions using live chat via your ‘My account’ profile page on the site.

Live chat is basically an instant messenger where we can provide answers quickly. We are humans though so we do have to sleep! If your advisor is not online you can still contact us via the help desk and we will get back to you as soon as possible.

Your advisor is there to offer support and help with setting up your profile. We cannot however advise on visa requirements or insurance as there are too many variables for us to offer accurate information, nor can we plan your trip for you.

The personal Workaway advisor is only available for paid members.