Colombia
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We are a hostel/co=living space in Medellin! We have 18 rooms with a capacity of about 30 people. We usually have about 20 guests, but sometimes more. What we expect from volunteers is shown below in English first, then Spanish.
We need volunteers for our common area kitchen and social areas and for the other common areas of the hostel. You will need to wash dishes, keep the kitchen clean, keep the common areas clean, etc., so basically cleaning, but in the social areas of the hostel, so plenty of travelers to interact with while you work. You will also try to maintain a good atmosphere on the roof, playing good music, helping people meet each other, etc.
We have 2 shifts available. 7pm to 11pm and 11pm to 3am. This is a new volunteer position, so right now both shifts are available. You get free breakfast everyday except Sundays and Holidays. Work is 20 hours per week, so five, 4-hour shifts.
Minimum stay 2 weeks, maximum stay 3 weeks.
No shy people. No lazy people. We need proactive/positive people who are extroverts and high energy. During your shift you are not allowed to do personal stuff like emails, Facebook, etc.
Volunteer Orientation
Welcome! Thanks for offering to volunteer with us. Here is what it involves:
Be a good example to other guests by following the hostel rules (posted in every room), especially:
1. Respect quiet hours after 10PM and before 8AM
2. Keep your area of the your room orderly
3. Clean up after yourself in the kitchen and other common areas
4. Do not do personal tasks during your shift (chatting, surfing, etc.). There is a lot of work to do at a hostel, so if you have nothing to do, please write to Joel or Leidy to see what needs to be done.
What you don´t have to do:
Police other guests. We understand it is hard to walk the line between guest and volunteer/staff person. For example, a guest is noisy after quiet hours. If after casually asking them to keep it down, they continue to disrespect hostel rules, simply let Joel or Leidy know by Whatsapp. You do not need to scold or be aggressive with guests. Sometimes it might be necessary, but a staff person will do that.
Tasks / guidelines for during your shift:
1. Be connected and respond promptly to Whatsapp messages from staff promptly during your shift.
2. Be on time.
3. Be presentable…clean clothes, where shoes or flip flops, and good personal hygiene.
Rooftop chores
1. Open the kitchen if necessary.
2. Put on some music with appropriate volume for day/time of day.
3. Use a rag to dust all table tops/clean them with multipurpose spray if necessary
4. Thoroughly clean and organize kitchen, put all items away.
5. Clean bathroom.
6. Sweep and mop as necessary.
7. Pull out and clean trays under stovetop burners.
8. Check refrigerators for food gone bad. If you are ABSOLUTELY SURE food is bad, you can throw it out. If any doubt at all. Please save and bring down to the first floor kitchen. We will hold it there in case someone claims it later.
9. When you are done with all these chores, please sit at the kitchen counter or big glass table and socialize with guests/ introduce yourself to guests/ help guests meet each other, and generally be available for questions. Find out what guests need and if you can help them, great. If not, ask us for help via whatsapp.
10. If you are working the last shift. At 9PM, remind guests the kitchen closes at 10PM. At 9:30 PM start a thorough cleanup of the kitchen and then close the kitchen at 10PM.
Bathrooms – 3 times starting at the end of the first hour of your shift
1. Organize bathrooms every hour starting at the end of the first hour of your shift.
2. Bring rags, toilet paper, cleaning powder, a sponge, and garbage bags (black to collect a lot of garbage, white to replace the bathroom trash bin bags).
3. Use rags to wipe down the counter top.
4. Clean the sink with cleaning powder and sponge, and rinse.
5. Use some toilet paper to remove hairs from shower.
6. Use a rag to dry/clean bathroom floor. Just move the rag with your foot.
7. DON´T forget the bathrooms in rooms 14, 15, and 17. Door code is 1739.
8. Add toilet paper if necessary.
Orientación para Voluntarios
¡Bienvenido! Gracias por ofrecerte como voluntario para trabajar con nosotros. A continuación lo que esto implica.
Dar el ejemplo frente al resto de los huéspedes siguiendo las normas del hostal pegadas en cada habitación, especialmente:
Respetar el horario de silencio comprendido entre las 10 pm y las 8 am.
Mantener tu área de la habitación ordenada.
Limpiar la cocina y el resto de las áreas comunes después de haberlas utilizado.
No realizar tareas personales durante tu jornada (chatear, surfear la web, etc.). Hay mucho trabajo que hacer en el hostal, así que si no estás haciendo nada, por favor pregúntale a Joel o a Leidy si necesitan que hagas algo.
Lo que no debes hacer:
Supervisar a los huéspedes. Entendemos que es difícil mantenerse al margen entre ser huésped y voluntario/staff. Por ejemplo, si luego de solicitarle a un huésped ruidoso que baje el volumen el mismo continúa irrespetando las normas del hostal, sencillamente hazlo saber a Joel o a Leidy por whatsapp. No tienes que regañar o ser agresivo con los huéspedes. Puede que a veces sea necesario, pero alguien del personal se encargará de hacerlo.
Lineamientos a seguir durante tu turno:
Estar conectado y responder prontamente a los mensajes del personal por whastapp.
Ser puntual.
Buena presentación: ropa limpia, usar zapatos o sandalias y tener buena higiene personal.
Tareas de la terraza:
Abrir la cocina de ser necesario.
Colocar música con el volumen apropiado de acuerdo al día y la hora.
Utilizar un trapo para limpiar todas las mesas, puedes utilizar limpiador multiusos en spray de ser necesario.
Limpiar y organizar profundamente la cocina, coloca las cosas en su lugar.
Limpiar el baño.
Barrer y trapear cuando sea necesario.
Sacar y limpiar las bandejas debajo de las estufas de la cocina.
Revisar las neveras por comida dañada. Si estás COMPLETAMENTE SEGURO de que la comida está dañada, la puedes botar. En caso de alguna duda, por favor bájala y guárdala en la cocina del primer piso, nosotros la tendremos acá en caso de que alguien la reclame.
Cuando hayas realizado todas estas tareas, puedes sentarte en la terraza a socializar con los huéspedes, preséntate ante ellos, ayúdalos a conocerse y ofrece tu ayuda para aclarar sus dudas. Averigua qué necesitan y si puedes ayudarlos; si no puedes, pregúntanos por whatsapp.
Si estás haciendo el último turno (después de las 9 pm), recuérdale a los huéspedes que la cocina cierra a las 10 pm. A las 9:30 pm comienza a limpiar profundamente la cocina y ciérrala a las 10 pm.
Baños – 3 veces comenzando al final de la primera hora de tu turno
Organiza los baños cada hora, comenzando al final de la primera hora de tu turno.
Lleva contigo trapos, papel higiénico, limpiador en polvo, una esponja y bolsas para la basura (negras para recolectar la basura, blancas para reemplazar las de las papeleras de los baños).
Utiliza los trapos para limpiar los mesones.
Limpia el lavamanos con limpiador en polvo + esponja y posteriormente enjuágalo.
Utiliza papel higiénico para remover pelos de la ducha.
Utiliza un trapo para limpiar/secar el piso del baño. Sólo mueve el trapo con el pie.
NO OLVIDES los baños en las habitaciones 14, 15, y 17. El código para entrar es 1739.
Coloca papel higiénico de ser necesario.
Mantenimiento / bricolage
Otra
Ayuda en casa
Turismo
We are in an authentic Colombian neighborhood where you can practice your Spanish and make Colombian friends.
Cleaning and creating atmosphere in our common areas, especially the kitchen and social areas
English, Spanish
Bed in dorm room.
Medellin has amazing weather, that's why it's known as the city of eternal spring time. It is growing and there is plenty to see and do. We are centrally located and you can get everywhere by public transportation.
Acceso a Internet
Acceso a Internet limitado
Tenemos animales
Somos fumadores
Más de dos
24 hours per week; six 4-hour shifts per week
