Come help and support refugees in Belgrade, Serbia



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  • Description


    We are a registered NGO set up in early 2017 to provide a unified response to the so-called European Refugee Crisis. We work alongside a number of partners such as Choose Love and Doctors Without Borders (Médecins Sans Frontières (MSF) to provide essential services and support to refugees and migrants living in Bosnia and Herzegovina, France and Serbia. Our aim is to provide care and support for refugees and other displaced people by engaging volunteers to step in where governments and large organizations do not.

    Due to the borders being closed after the Paris Agreement in 2015, many refugees and migrants became trapped in Serbia, unable to progress their journey into other parts of Europe. The government have opened transit camps in and around Belgrade to provide support for those affected. There are around 6,000 refugees and migrants in Serbia at the moment. Many more people are in camps or squats around the country and in the centre of Belgrade there is a growing number of people living outside of formal accommodation.

    Currently, in Belgrade, we are running a shower and laundry project. Here we are providing free showers and washing clothes for anyone who does not have access to laundry or shower facilities. Our project aims to support people who are sleeping rough across the city. The conditions that people sleep and wash in are extremely tough, due to the dangerously cold winters access to washing facilities is vital for both health and comfort; a hot shower and clean set of clothes can completely change someone's day.

    NOTE: We have a minimum age of 21 years old, some exceptions are made for those who have worked with refugee's and asylum seekers before

  • Types d'aide et opportunités d'apprendre

    Types d'aide et opportunités d'apprendre

    Pratique d’une langue
    Bricolage et projets de construction
    Cuisine/repas pour la famille
    Entretien général
    Aide informatique / avec Internet

  • Objectifs de développement durable de l’ONU que cet hôte essaie d'atteindre

    Objectifs de développement durable de l’ONU que cet hôte essaie d'atteindre

    Objectifs de l’ONU
    Pas de pauvreté
    Faim «zéro»
    Bonne santé et bien-être
    Éducation de qualité
    Égalité entre les sexes
    Eau propre et assainissement
    Énergie propre et d'un coût abordable
    Travail décent et croissance économique
    Industrie, innovation et infrastructure
    Inégalités réduites
    Villes et communautés durables
    Consommation et production responsables
    Mesures relatives à la lutte contre les changements climatiques
    Vie aquatique
    Vie terrestre
    Paix, justice et institutions efficaces
    Partenariats pour la réalisation des objectifs
  • Echange culturel et opportunités d'apprendre

    Echange culturel et opportunités d'apprendre

    Volunteering with us allows you the opportunity to learn about the culture of both the beneficiaries we work with and Serbia itself. You will learn about the issues affecting refugees in the Balkans and how grassroots organisations are run; seeing first hand how quickly the humanitarian crisis can change and how flexible NGOs like ours need to be. You will also be living and working in a new country, with people from all over the world, so there is plenty of opportunity to learn about other cultures.

    Not only is this a chance to develop and share your skills but you can also really see the difference that your work makes to the lives of the people you are helping. Based on the feedback we get, volunteering with us can be a unique experience. You’ll quickly be part of the team as everybody involved cares deeply about the work we do and everybody is working towards the same goal.

    There are also occasionally opportunities for those staying longer, to apply for Coordinator roles within the team, when they become available, which can be a great chance to develop your skills (usually a minimum commitment of 3 months is required for Coordinator roles).

    You’ll be provided with various documents and briefings to ensure our level of professionalism can be upheld, even if you haven’t had any previous experience working with vulnerable populations.

  • Aide


    We are a responsive and small NGO and our projects may change as circumstances do. We therefore ask for open minded and dedicated volunteers who understand that the projects may not stay the same for the duration of their stay and are willing to be flexible and adapt to the changing needs of the beneficiaries.

    Spending your time helping others is rewarding, and doing it alongside volunteers who share the values of solidarity and caring for people in need, adds to the experience. We often work long hours, the work can be difficult, and it is not glamorous, but at the end of the day there is an incredible feeling of accomplishment.

    We currently have two projects: Belgrade and Subotica:
    In Subotica, we support people in the region sleeping rough with mobile shower and laundry services, clean drinking water, food items and essential non-food items such as blankets or clothing items. We provide support to approximately 2500 people on the move each month.

    In Belgrade, we run a water, sanitation, hygiene centre where we provide free showers and laundry services to people sleeping rough in the city.

    Desirable skills:
    -Drivers for Subotica project are essential
    -People who have experience providing water, sanitation and hygiene support
    -Urdu/Farsi/Arabic/Pashto speakers or people with knowledge of Afhgan, Pakistan culture who can act as
    cultural/language translators

    However, if you don’t have any of these skills but are enthusiastic, hard working and a team player, we would still love to hear from you!
    While we try to incorporate everybody’s strengths and establish dedicated roles for the work that needs to be done, spontaneous projects will at times require us to employ a more “all hands on deck” approach so welcome volunteers who are able to be flexible in their roles.

    If you have any other experience that you think might be relevant, please let us know!

    Days at the WASH centre, shifts are 9 - 5:30 with 1 hour break, the "outreach" shift is more chilled, 10 - 2 with a 1 hour break. You do a variety of shifts throughout the week, and we can accommodate if you need extra "admin" days or want to get involved in other areas of the project :)

    If you are interested in joining us or would like more information, please get in touch! In your first message please tell us a bit about your background and experiences and why you would like to volunteer with us. We look forward to hearing from you!


  • Langues parlées

    Anglais: Courant

  • Hébergement


    Most of our volunteers will spend their stay in Volunteer House. It is a hostel style accommodation with up to 10 people divided over 5 bedrooms. It has everything you need: a small kitchen, a washing machine, a living room and garden. There are supermarkets, kiosks, pharmacies, bars, coffee shops, bakeries as well as other stores within walking distance of where we live. The accommodation is basic and functional. We are not wheelchair accessible. There is a social atmosphere and we all are responsible for cleaning and maintaining the house. We have a dog that lives with us but stays in the garden.

    We ask for 600RSD (approx €5) per night to stay in our accommodations. All revenue from this goes straight back into covering rent and funding the work we do.

    You will need to provide your own breakfast and lunch every day and evening meal one day a week as well as any other spending money you require.

  • Autres infos...

    Autres infos...

    Living and working so closely together creates somewhat of a family atmosphere and we usually share our evening meal together which we take in turn to cook in pairs. This allows us to talk about the day’s work, explore thoughts and feelings about how things are going and therefore steadily improve our working atmosphere as well as our relationships with each other.

    The cost of living (particularly food) is relatively low in the Balkans so it doesn't take much to live comfortably here. There are supermarkets, bakeries, kiosks and some restaurants within walking distance of where we live.
    We have a dog at the volunteer house who lives outside but is very sweet!

    In your time off there are plenty of interesting cultural and natural places to visit around the city. Museums, cafes, restaurants, bars and shops are only a short bus ride away. Subotica is a really beautiful and interesting city with many places to visit. Located near the Hungarian border it’s easy to visit nearby cities on your time off and also explore a bit more of Serbia.

  • Informations complémentaires

    Informations complémentaires

    • Accès Internet

    • Accès Internet limité

      Accès Internet limité

    • Nous avons des animaux

    • Nous sommes fumeurs

    • Familles bienvenues

  • Combien de volontaires pouvez-vous accueillir ?

    Combien de volontaires pouvez-vous accueillir ?

    Plus de 2

  • ...

    Nombre d'heures attendues

    5 hours per day, 5 days a week, two full days off

  • ...

    Cet hôte fait payer des frais

    en savoir plus
    5 EUROS per day to help with food/accommodation costs

Ce sont des évaluations supplémentaires en option lorsque les membres laissent un feedback. La note moyenne pour chaque option est affichée.

Exactitude du profil: (5.0)

Échange culturel: (5.0)

Communication: (5.0)

N° de référence hôte : 547519899397