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Évaluation d'hôte
80 %
Last replied
28 mars 2025
Taux de réponse
59.1 %
Usually responds ≤ 13 jours
Feedback
22
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Offre rémunérée
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Infos
Description
Guest Care Manager at Quinta do Vale – A Unique Retreat in Portugal
Join us for an exciting opportunity to manage guest services at a beautiful retreat nestled near São Bartolomeu de Messines, Portugal. Our retreat includes four buildings, with two—our guest house and apartment block—available for rental. We’re looking for an experienced, organized, and dedicated **Guest Care Manager** to deliver top-notch guest services and ensure visitors have a comfortable, enjoyable stay.
About the Role
In this role, you’ll oversee all guest services, providing attentive care from arrival to departure. Key responsibilities include:
- Coordinating check-in and check-out procedures, welcoming guests, and ensuring smooth transitions.
- Responding promptly and professionally to guest inquiries and concerns.
- Managing booking calendars across bnb and Booking.com to maximize occupancy.
- Coordinating with cleaning staff for timely room turnover.
- Reporting any maintenance issues to ownership for prompt resolution.
- Overseeing the self-serve bar for guest house rentals, ensuring clear instructions for guests.
About the Place
Located in a stunning natural area surrounded by rolling hills, lakes, and close to beautiful beaches, This is a peaceful retreat offering guests an authentic Portuguese experience. Alongside the welcoming accommodations, our pool and scenic surroundings make it a perfect spot for relaxation. For the right candidate, this role is a unique opportunity to work in a beautiful setting while contributing to the growth of a new business.
If you’re an experienced guest care professional with a passion for hospitality, please reach out. We’d love to discuss how you can be part of our journey at Quinta do Vale!
Types d'aide et opportunités d'apprendre
Jardinage
Bricolage et construction
S’occuper des animaux
Aide dans une ferme
Aide à la maison
Entretien général
Echange culturel et opportunités d'apprendre
Here, you'll play a crucial role as our main guest care staff, leveraging your hospitality experience to create exceptional guest experiences. This position offers you the chance to apply your skills in a real-world setting while also learning about Portuguese culture and traditions.
Working alongside us, you'll gain insights into effective hospitality management, guest relations, and service coordination. We're excited to hear your ideas and perspectives as we build our community together. This role is an excellent opportunity for professional development and personal growth in a beautiful and culturally rich environment.L’hôte offre un salaire correspondant au salaire minimum
Cet hôte offre l'hébergement et une rémunération.
Aide
Guest Services Manager Role
The guest care manager will ensure smooth operations and a welcoming experience for all our guests. Key responsibilities include:
- Guest Services: Assisting with check-in and check-out processes, greeting guests warmly, and offering tours of the guesthouse and apartment facilities to make guests feel at home.
- Housekeeping Coordination: Organizing schedules with cleaning staff to guarantee efficient room turnovers, maintaining cleanliness standards for both the guesthouse and apartment block.
- Maintenance Monitoring: Keeping a close watch for any repair needs within guest areas and reporting these promptly to management so that maintenance issues are handled efficiently.
These responsibilities are essential to providing an exceptional guest experience and maintaining the high standards at Quinta do Vale.
What We Offer
- Compensation: €1,000 per month.
- Accommodation: A spacious one-bedroom apartment with a kitchen and en-suite, providing a private, comfortable living space.
- Amenities: Car, WiFi, water, electricity, and pool access included.
- Location Perks: Enjoy the serene Portuguese countryside, nearby lakes, and beaches, and explore the charming town of São Bartolomeu de Messines.
Requirements
-Previous experience in guest management, hospitality, or a similar role is required.
- Fluent English is essential; German and Portuguese are highly desired.
- Available from May to October (6-month term).
Langues parlées
Allemand: Courant
Anglais: Courant
Espagnol: Débutant
Hébergement
The guest care manager will reside in a private, one-bedroom apartment, providing a comfortable and convenient living space. The apartment includes a kitchen and en-suite bathroom, ensuring privacy and autonomy. Additionally, utilities such as water, electricity, and Wi-Fi are covered, so there’s no need to worry about extra expenses. This role also comes with access to a shared pool, offering a great way to relax and enjoy the natural beauty of the place.
Autres infos...
During your time off, take advantage of the stunning Algarve region! Explore local attractions like the breathtaking coastline, picturesque beaches, and charming towns such as Silves and Lagos. Enjoy outdoor activities like hiking, surfing, and discovering natural parks.
Transportation options include a local train connecting São Bartolomeu de Messines to Faro and Lisbon for easy exploration of nearby cities. We have a car available for your use, providing greater flexibility, and bicycles can also be rented to navigate the surrounding countryside.
Become part of our community and immerse yourself in a simple, sustainable lifestyle while making the most of your time in Portugal!
Informations complémentaires
Accès Internet
Accès Internet limité
Nous avons des animaux
Nous sommes fumeurs
Familles bienvenues
Combien de volontaires pouvez-vous accueillir ?
Deux
Feedback (10)
We wish you to try to live this type of experience in particular with them!
Besides looking… read more
From the first friday when we had our first games night to the last friday spent watching Spongebob by the fire, there was not a dull moment during our stay at the Quinta.
The work felt rewarding as we got to be a part of the progession of such a big project - whether it was weeding, window cleaning, or rubble… read more
We’d love to see you again in Portugal… read more
Photos
Feedback
Ce sont des évaluations supplémentaires en option lorsque les membres laissent un feedback. La note moyenne pour chaque option est affichée.
Exactitude du profil:
(5.0)
Échange culturel:
(5.0)
Communication:
(5.0)
We wish you to try to live this type of experience in particular with them!
Besides looking… read more
From the first friday when we had our first games night to the last friday spent watching Spongebob by the fire, there was not a dull moment during our stay at the Quinta.
The work felt rewarding as we got to be a part of the progession of such a big project - whether it was weeding, window cleaning, or rubble… read more
We’d love to see you again in Portugal… read more
Both Lucy, Charlie and the place are amazing.
Our main job was painting, we always knew what we had to do and they trusted us in that task.
Beside that, we had plenty time in the afternoons and on the weekends to do what we wanted.
Our favourite part is that we shared a… read more
Although working was exhausting sometimes we really enjoyed it and had a lot of fun (we consider ourselves professional painters from now on).
We got to stay in our own apartment and cooked a lot of delicious meals with vegetables from the garden.
We fed the horses every morning and went from finding only… read more
Charlie and Lucy are very kind and wholesome. Everytime they need to buy some stuff… read more
Charlie is a beautiful soul he is kind and cares about his volunteers, funny, easy going, and inspiring he work so hard!
The Quinta is beautiful place
My room was so nice, the most comfortable big bed
The swimming pool is so clean and so refreshing.
I would get back in a heart beat. Thanks… read more
